Refund Policy

Last updated: October 25, 2026

1. First purchase: 7-day refund

You can ask for a full refund of your first paid plan purchase within 7 days after we activate it, provided you have not used the paid deliverables: you have not applied an AutoFix change and you have not generated an executive report.

2. What is not refundable

Renewals and extensions, purchases after the first, requests made after the 7 days, terms that have already been used, and bank or transfer fees.

3. Cases where we will refund or fix the problem

• Duplicate payment or overpayment: we refund the excess.
• Payment confirmed but plan not activated within 3 business days: we activate it or refund in full, your choice.
• Extended outage: we may extend your term instead of refunding.

4. How to ask

Email contactfactseo@gmail.com from your account email with your reference code and the reason. We reply within 3 business days.

5. How we pay

Refunds go back through the method you paid with, in the original currency, within 10 business days of approval. Transfer and conversion fees charged by banks or intermediaries are deducted where we cannot avoid them. We cannot cover exchange-rate differences.

6. Ending your plan

Plans do not renew automatically, so there is nothing to cancel. Access continues until your paid term and grace period end.

7. Disputes

Please contact us before opening a payment dispute so that we can fix the problem quickly.

Contact: contactfactseo@gmail.com